The Crystal Experience on 3/04/17 11:30 AM
I reserved a tasting in the Crystal Room for my out-of-town visitors. The last time I was at Raymond, the experience was 5 star all the way. This time was utterly disappointing. We were not greeted upon arrival - we had to flag someone down. Our tasting guide, Aidan, was uninterested in guiding us through the tasting menu, in fact he completely forgot about us. Robert came to the rescue.